SEO Client Behaviour
As an SEO professional, you might have encountered a few client behaviors which would have made you go crazy. Being an SEO professional there are probably many horrifying stories you could narrate.
Every business is unique and each business that walks in through the door of a digital marketing agency has their own set of issues that they are facing along with the goals they want to achieve. There are a few clients who approach a digital marketing agency to learn the right approach of SEO in order to help their business yield better results and grow but on the other hand, there are other clients who will make your work more challenging. So, here is a list of clients that can make your journey as SEO professionals go crazy.
Obsession with Position 1
There has been enough and more information that’s completely vague about SEO floating around the internet which makes perfect sense for businesses to think of earning a ranking that leads to the top 3 spots. That can surely be done but the main motive of SEO is to increase visibility along with building a reputation. Driving growth leads to a number of quality visitors landing on their website.
Position 1 is not the only way of accomplishing this. The best that you can do is briefing your clients on the ways through which SEO can bring traffic to their door.
100 percent belief in SEO replacing PPC
Having an effective PPC ad is always an investment but many businesses are hesitant in considering or even trying as an investment that too if they are trying to manage with a limited marketing budget. It’s also estimated that 41 percent of the clicks are targeted to the top 3 paid ads on the first page and businesses generally turn to SEO in the hopes of generating exactly the same type of fast, super targeted traffic. With such kind expectations, businesses are going to get disappointed. We are not saying SEO is more effective or it would come to a second-place to PPC. It’s just that they are different, this is what makes it difficult for clients to understand. PPC is like throwing a dart to your target and getting it right at the first attempt. While on the other hand SEO is all about nurturing your brand and building your brand for the long term. Both SEO and PPC will win when they work together.
Game of just Numbers
There are times in life when quantity wins over quality and the traffic that is well built through the SEO strategy isn’t considered to be one of them. What get frustrating is that a client coming to you in want of nothing more than a boost in numbers. Yes, the bigger picture is about directing more traffic to their website, and by traffic, it refers to quality ones as it matters more than the number of visitors. These clients expect to see immediate results and a bump in traffic is one of the tangible ways for measuring the benefit of paying for SEO services. What’s more important is that you reinforce to the clients what SEO means for them in the long-term. You need to also show them how to devote energy to bring quality leads that are more important for their ROI. No matter if it means that they don’t get overall traffic of what they are expecting to see.
In want of everything now
There are times when a client will come to you in desperation for results. It might be that the questionable tactic in the past might have led them to experience a penalty. The situation can also be that they might have not faired well in their attempt with SEO and they come out with a feeling of the rug being pulled out from under them. All they want is to grow their brand at a faster pace even before they lose the momentum such that they are unable to recover it. All of this at an immediate level.
Low Budget & High Expectations
On an honest note, you can’t blame someone if they want to maximize every dollar that they are spending as their marketing budget, that too when they are working with limited funds. The best thing that they have done is contacting an SEO professional for helping them out. The only glitch that you may find is your client’s expectations of what their baseline, budget level SEO service can do are a bit unrealistic expectations. It’s very important for you to sit down and discuss with the client what’s exactly included and what is not included in your services.
The smarter move here is to write everything down on a paper and set realistic goals and the expectations of your clients don’t end up putting your reputation at stake.
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